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ADMINISTRATIVE ASSISTANT
GREAT FALLS MT 59404
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90668969

Company Profile

Stockman Bank of Montana

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Summary

  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  7 Views, 0 Applications  
 
ADMINISTRATIVE ASSISTANT
We are seeking a skilled Administrative Assistant to join our team. This position provides administrative support to the North Central Montana Market President. Top candidates should have solid communication and organizational skills with the ability to provide exemplary customer service to all who visit our facilities. With Stockman Bank, employees experience stability, personal and professional growth, as well as a sense of community. Be part of a true community bank and apply today.


Vision


Our people, philosophy and the way we do business have positioned Stockman Bank as Montana's premier financial center for business leaders, agriculture operators, commercial developers and real estate owners. We are a Montana-born company, built on Montana values, focused on creating long-standing relationships through integrity, expertise and results. Our offices are locally managed and community-oriented, allowing us to best serve our customers. Our workforce is well trained and competent and our work environment encourages productivity, personal growth and job satisfaction.


Position General Responsibilities:


This position provides administrative, secretarial and loan support primarily to the President-North Central Montana ("Pres-NCMT").


Employees Supervised:


None.


Education, Experience and Certification Requirements


Note: Only minimum responsibilities are listed. Other responsibilities may be required as requested by management.


Basic Qualifications:





+ High School diploma or equivalency.



+ Three or more years of financial institution experience or training; or equivalent combination of education and experience.



+ Strong commitment to providing exceptional customer service.



+ Strong communication and organizational skills.



+ Must be able to work independently and to prioritize multiple tasks.



+ Good interpersonal/team skills with ability to develop effective working relationships.



+ Previous personal/computer experience.






Preferred:





+ Strong knowledge of banking terminology.



+ Experience with Microsoft Word, Excel, Outlook, etc.






Dimension of Job:


This position will provide full administrative support to the President-North Central Montana ("Pres-NCMT").


Position Specific Responsibilities, Duties and Competencies


Marketing and Promotion Support:





+ Keep Pres-NCMT informed of current calendar of events in Great Falls and other north central markets.



+ Work with Great Falls Branch Managers and Marketing Department to coordinate and track the various events that are being sponsored.



+ Keep an ongoing record of marketing materials, activities, events and costs for the Great Falls market.



+ Assist with special projects in the Great Falls area.





Lending and Customer Service Support:





+ Gain and maintain familiarity with all customers (specific to Pres-NCMT).



+ Schedule appointments for customers.



+ Prepare and process any loan advance requests.



+ Process loan payments.



+ Prepare a new amortization schedule as needed.



+ Prepare any general file maintenance request.



+ Prepare and file all comment sheets.



+ Maintain files.



+ Process documents (limited/ basic type work): Credit Bureau reports, insurance binders, flood certification, lien searches, Business Entity search (good standing), reconveyances, partial satisfactions, filing UCC's, continuance



+ of UCC's, terminating UCC's, liquor license filings, and other documents that need processing.



+ Prepare a checklist to ensure we receive the proper documentation back on loans.



+ Follow-up on documentation making sure that it has been returned and is in the file.



+ Monitor the tickler system.






General Administrative Support Daily:





+ Pull daily reports as needed for monitoring.



+ Prepare correspondence, memos, documents and reports utilizing Word, Excel spreadsheets and databases.



+ Photocopy and fax documents as needed.



+ Handle confidential and non-routine information.



+ Filing and organizing daily, monthly and weekly reports.



+ Other duties as assigned.



+ Maintain Loan policy/credit memo/compliance files.





Position Specific Responsibilities, Duties and Competencies continued


General Administrative Support Weekly:





+ Receive, print and distribute all loan committee information for the President-North Central Montana.



+ Back-up Loan Committee Secretary for Great Falls and North Central loan committee.





General Administrative Support Monthly:





+ Attendance/PTO calendars for North Central Managers.



+ Prepare and distribute Credit Life reports for the North Central Market.



+ Monthly North Central Market Rate Survey. Collect current rates from competitors in the markets, prepare comparison spreadsheet and send to Branch Presidents. Send in rate changes as requested. Update rate sheet and make sure current rates are in place. Assist personnel in the branches with new customer rate sheets. Assist Pres-NCMT with the monthly Pricing Committee meetings. Distribute individual branches information they have gathered for the meeting to all members. Notify members of meeting dates and prepare minutes from the meetings.



+ Prepare monthly monitoring reports for all lender in the North Central Markets.





General Administrative Support As Needed:





+ Occasional typing, copying and printing documents.



+ Send in donation requests for payment to the Accounting Department.



+ Back-up duties for other assistants.



+ Remind "Pres-NCMT" of appointments: make arrangement for lodging if necessary.



+ Assist Marketing Department when needed.



+ Typing comments/minutes etc. from Dictaphone.



+ Gather and prepare information for "Pres-NCMT's" loans for loan committee.



+ Miscellaneous research.



+ Make/return phone calls for "Pres-NCMT" as needed.





Public Relations:





+ Promote the improvement of Stockman Bank through quality customer service, promotion of products, professionalism in conduct and diligent work ethic.



+ Greet all customers pleasantly and make them feel welcome and comfortable.



+ Handle transactions quickly and professionally.



+ Effectively handle customer questions and problems.





Federal Regulations:


Maintain a working knowledge of Bank's written policies and procedures that apply to and concern this position's area of responsibility, including general regulations such as the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and various other Federal and State regulations as they apply.


Physical and Mental Demands(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)


Occasionally = 0-33% of shift Frequently = 34-66% of shift Constantly = 67-100% of shift





Constant lifting and or move up to 10 lbs. Constantly required to hear, talk, sit, reach with hands and arms, stretch, work under time constraints with needed ability for task management flexibility and to perform routine duties with attention for details. Constant abilities used/required on the job are memory, reasoning and exercising judgment with guidance and reinforcement available as well as co-worker support.


Frequently write, read, type with keyboard, stand, walk or sit, while requiring oral and written communications with co-workers, customers and transactions.


Occasionally stoop, kneel, crouch or crawl. Occasionally the employee might work alone, perform routine work, or utilize mathematics and problem-solving skills.


Infrequently climb (up ladders, etc.), balance (to reach items) or drive a car. Infrequently required to lift and/or move up to 50 pounds, work in confined areas, work with extended hours or use estimating as part of daily duties.


Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.





Work Environment(The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)


Constantly works with others, around others, with co-workers in other departments or branches and with customers and the general public in person and via telephone. Constantly works indoors, in confined areas and is exposed to the risk of electrical shock.


Frequently works around noise (moderate level). The employee must have the ability to focus on tasks and customers while hearing machines, conversations of others, music, phones etc., in a confined area.


Infrequently the employee works alone and also works near moving objects. The employee is also infrequently exposed to outdoor weather conditions.





Company Functions and Expectations:


Technical Knowledge


Has the technical knowledge and analytical skills to fulfill job duties in a positive manner. Keeps abreast of new and changing developments in industry/field especially as it pertains to the individual's position. Has the ability to analyze situation and react accordingly.


Communication


Expresses information/thoughts clearly and concisely in both written and verbal form. Keeps communication channels open with subordinates and supervisors. Responds promptly to calls or inquiries in a courteous and professional manner. Communication is effective and efficient.


Organization/Planning


Establishes priorities, sets goals and meets deadlines in an accurate and efficient manner. Organizes overall workflow and working area. Quickly identifies problems, makes timely decisions and notifies affected personnel. Plans effectively to ensure timely completion of duties.


Team Work/Professionalism


Is willing to assist others to ensure deadlines are met. Provides assistance to less experienced personnel when needed. Informs appropriate personnel of significant issues in a timely manner. Works well in group environment and with supervisor. Models professionalism by addressing others with appropriate actions and appearance within professional boundaries.


Customer Service Culture


Employees will strive for outstanding, professional and courteous service to our customers and anyone who visits our facility.








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